Returns & Exchanges
At Maison & Fitch, we want you to be completely satisfied with your home decor and furniture purchases. If an item isn't the perfect fit for your space, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back and receive a prepaid shipping label.
- 2.Prepare the Package
Carefully pack the items in their original Maison & Fitch packaging, ensuring all hardware, assembly instructions, and protective materials are included.
- 3.Ship It Back
Affix the prepaid label to your box and drop it off at any authorized carrier location, or schedule a home pickup for larger furniture pieces.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.